Important information about the coronavirus (COVID-19)

The NHS and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The latest information on symptoms of Coronovirus infection and areas where recent travel may have resulted in a high risk of exposure can be found on nhs.uk/conditions/coronavirus-covid-19/

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Use this service if:

  • you think you might have coronavirus;
  • in the last 14 days you've been to a country or area with a high risk of coronavirus;
  • you've been in close contact with someone with coronavirus.

Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.

Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

For the latest Covid-19 advice please visit www.nhs.uk.


Omnes Healthcare have been providing high quality Primary Care Services across London and the South East for over 10 years.

Our GP practices strive to provide accessible, innovative care, addressing health inequalities and reducing secondary care spend.

We have over a decade of success in addressing the ever-changing needs of the NHS and our patients, continuously achieving excellence in public health, holistic care and multi-disciplinary working.

We work closely with local healthcare, social care and voluntary sector providers, developing our services to provide primary care solutions that are highly valued by patients, clinicians, Clinical Commissioning Groups and the local community.

To find out how, contact us.

I was welcomed to the team with great warmth, and started off doing small jobs such as giving out feedback surveys to patients. My role has widened since then to include working with the Southwark Locality PPG and helping to design the new Dulwich hospital site. I really enjoyed speaking with the commissioners and the patients across Southwark.

more of the quote from Angela, Patient Ambassador

Within the practice I help with administrative tasks such as letterfolding, planning staff parties, charity collections, and organising the PPG. I am now also involved in the Youth-PPG and the practice’s Diabetes Support Group.

My biggest achievement is running the Gardening Project, which includes organising day trips for the group and liaising with other networks who wish to see our garden as inspiration for their own practices.

Working at the practice has helped me learn new skills and also helped me cope with bereavement. I am so very proud of the work I do there and I especially enjoy engaging with and helping our patients.

Angela, Patient Ambassador

I was seen by a excellent receptionist and amazing health care assistant. I was treated with the utmost respect and informed perfectly of my health condition. I was very pleased with the service I received and look forward to coming back to the practice.

Patient Review on NHS Choices


For information on our specialist healthcare services please visit our Community Outpatients site